Privacy Policy

# Privacy Policy

**Last updated: June 04, 2026**

This Privacy Policy ("Policy") describes how Thump Media Group LLC, a limited liability company organized under the laws of the State of Wyoming, with its registered address at 30 N Gould St, Ste R, Sheridan, WY 82801 ("Company," "we," "us," or "our"), collects, uses, discloses, and safeguards the personal information of visitors and customers (collectively, "you" or the "User") in connection with your access to and use of our online store (the "Store"). By accessing the Store or placing an order, you acknowledge that you have read and understood this Policy and agree to the practices described herein. This Policy should be read in conjunction with our Terms of Service and Shipping Policy.

If you do not agree with the terms of this Policy, please do not access or use the Store.

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## 1. Information We Collect

We collect personal information that you provide directly to us, as well as information collected automatically through your use of the Store.

- **Information You Provide.** This includes information you submit when placing an order, creating an account, subscribing to marketing communications, or contacting our support team, such as your name, billing and shipping address, email address, telephone number, and order details.
- **Payment Information.** When you make a purchase, your payment is processed by secure third-party payment processors. We do not collect or store complete payment card numbers on our systems; such information is transmitted directly to and handled by the applicable payment processor.
- **Information Collected Automatically.** When you access the Store, we and our service providers may automatically collect certain information, including your IP address, device and browser type, operating system, referring website, pages viewed, and the dates and times of your interactions, through cookies and similar technologies as further described in Section 4.

## 2. How We Use Your Information

We use the personal information we collect for the following purposes: to process, fulfill, and deliver your orders; to communicate with you regarding your orders, inquiries, and support requests; to send you marketing and promotional communications where you have consented to receive them; to operate, maintain, personalize, and improve the Store; to measure and analyze the effectiveness of our advertising and marketing campaigns; to detect, prevent, and address fraud, security incidents, and other prohibited or unlawful activity; and to comply with our legal and regulatory obligations.

## 3. Legal Bases for Processing (EEA and UK Users)

Where applicable law requires, we process your personal information on one or more of the following legal bases: the performance of a contract with you (for example, to fulfill your order); your consent (for example, to send you marketing communications or to set non-essential cookies); our legitimate interests (for example, to improve and secure the Store and to measure our marketing), provided such interests are not overridden by your rights; and compliance with a legal obligation to which we are subject.

## 4. Cookies and Tracking Technologies

We and our third-party partners use cookies, pixels, tags, software development kits, and similar tracking technologies to operate the Store, analyze usage, and deliver and measure advertising. These technologies enable certain features and allow us and our advertising partners to recognize your device across websites and over time for analytics and targeted advertising purposes. The third-party technologies we use include, without limitation, the **Meta (Facebook) Pixel**, the **TikTok Pixel**, and **Google Analytics and Google Ads**. These third parties may collect information about your online activities over time and across third-party websites or services. You may manage cookies through your browser settings and may opt out of certain interest-based advertising as described in Sections 9 and 10. Where required by applicable law, we obtain your consent prior to setting non-essential cookies.

## 5. Marketing Communications (Email and SMS)

Where you have provided your consent, we may send you marketing and promotional communications by email and/or text message (SMS). You may withdraw your consent and opt out of marketing emails at any time by using the "unsubscribe" link contained in such emails. For SMS communications, message frequency may vary and message and data rates may apply; you may opt out at any time by replying "STOP" to any message, or reply "HELP" for assistance. Please note that, even if you opt out of marketing communications, we may continue to send you non-promotional, transactional messages relating to your orders and your relationship with us.

## 6. How We Disclose Your Information

We do not sell your personal information for monetary consideration. We may, however, disclose your personal information in the following circumstances:

- **Service Providers.** We disclose personal information to third-party vendors and service providers who perform services on our behalf, including order fulfillment, shipping, payment processing, data hosting, analytics, customer support, and marketing.
- **Advertising and Analytics Partners.** We share certain information, including online identifiers and activity data, with advertising and analytics partners such as Meta, TikTok, and Google to measure and deliver advertising. Under certain laws, including the California Consumer Privacy Act, this activity may be considered "sharing" or a "sale" of personal information.
- **Legal and Compliance.** We may disclose personal information where we believe in good faith that such disclosure is necessary to comply with applicable law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of the Company, our Users, or others.
- **Business Transfers.** In the event of a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or a portion of our assets, personal information may be transferred as part of that transaction.

## 7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, including to provide our services, comply with our legal, accounting, or reporting obligations, resolve disputes, and enforce our agreements. When personal information is no longer required, we will delete or anonymize it in a secure manner.

## 8. Data Security

We implement and maintain reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your personal information.

## 9. International Data Transfers

We operate internationally, and your personal information may be transferred to, stored in, and processed in countries other than your country of residence, including the United States, which may have data protection laws that differ from those of your jurisdiction. Where required by applicable law, we implement appropriate safeguards to protect personal information transferred across borders.

## 10. Your Privacy Rights — EEA, UK, and Similar Jurisdictions

If you are located in the European Economic Area, the United Kingdom, or a jurisdiction with similar data protection laws, you may have the following rights, subject to applicable law: the right to access your personal information; the right to rectification of inaccurate or incomplete information; the right to erasure ("right to be forgotten"); the right to restrict or object to processing; the right to data portability; and the right to withdraw consent at any time where processing is based on consent. You also have the right to lodge a complaint with your local data protection supervisory authority. To exercise any of these rights, please contact us at support@avenaorganics.com.

## 11. Your Privacy Rights — California Residents

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act ("CCPA"), provides you with the following rights, subject to applicable law: the right to know the categories and specific pieces of personal information we have collected about you; the right to delete personal information we have collected from you; the right to correct inaccurate personal information; and the right to opt out of the "sale" or "sharing" of your personal information and to limit the use of sensitive personal information. We will not discriminate against you for exercising any of these rights. As described in Sections 4 and 6, our use of advertising and analytics technologies may constitute "sharing" or a "sale" of personal information under the CCPA. To exercise your right to opt out, you may contact us at support@avenaorganics.com or adjust your cookie preferences and browser settings, including by enabling a recognized opt-out preference signal such as Global Privacy Control (GPC).

## 12. Third-Party Links

The Store may contain links to third-party websites, services, or applications that are not operated or controlled by us. This Policy does not apply to such third-party properties, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third party before providing them with your personal information.

## 13. Children's Privacy

The Store is not directed to, and we do not knowingly collect personal information from, individuals under the age of sixteen (16). If you believe that we have inadvertently collected personal information from a child, please contact us at support@avenaorganics.com, and we will take appropriate steps to delete such information.

## 14. Changes to This Policy

We reserve the right to amend or update this Policy at any time in our sole discretion. Any changes will become effective upon posting of the revised Policy to the Store, with the "Last updated" date reflecting the date of the most recent revision. Your continued use of the Store following the posting of any changes constitutes your acceptance of the revised Policy.

## 15. Contact Us

If you have any questions, concerns, or requests regarding this Policy or our handling of your personal information, please contact us using the information below.

**Email:** support@avenaorganics.com
**Company:** Thump Media Group LLC, 30 N Gould St, Ste R, Sheridan, WY 82801